SOUTH SUMMIT BRAZIL 2023

March 29th-31st | Porto Alegre

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STARTUPS
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TICKETS
FAQ

FAQ

General Information


When and where will the South Summit Brazil 2023 take place?

The event will be held on March 29, 30 and 31, 2023 in the historic warehouses of Cais Mauá, in the center of Porto Alegre-RS. Tickets are already on sale (click here) and registration for the Startup Competition is still open (click here).

The proposal of the South Summit Brazil contributes to the project of the capital of Rio Grande do Sul that invests in the revitalization of the Guaíba Waterfront, one of the main sights of the city. The place is close to the Usina do Gasômetro and Cais Embarcadero – complex of Leisure and Gastronomy located in this noble area of Porto Alegre with a splendid visual.

What are the opening hours of the event during the three days?

Accreditation: from 8 am to 6 pm

Schedule: from 9h to 19h.

How do I participate in the 2023 Startup Competition? 

Visit https://www.southsummit.co/pt/startup-competition-brasil/ and register for free until December 31, 2022.

What is the official language of South Summit Brazil?

The official language of South Summit Brazil is English, but the presentations can be delivered in Spanish or Portuguese, and the activities of the stages Arena Stage and The Next Big Thing will have simultaneous translation, which can be accessed by the official application of the event, Swapcard, available on Google Play and App Store.

What is the audience expectation?

The total audience is estimated at 20,000 people over the three days of the event.

Will there be online programming at South Summit Brazil 2023?

No. The program will be fully in place in the eight stages of content at Cais Mauá.

How do I sponsor South Summit Brazil 2023? 

For more information on sponsorship fees, please email partners@southsummitbrazil.com

What are the available ticket categories and values?

Attendee – R$ 499 (1º Lote) / R$ 599 (2ₒ Lote) / R$ 699 (3ₒ Lote) / R$ 799 (4ₒ Lote).

Business – R$ 3.499 (1º Lote) / R$ 3.699 (2ₒ Lote) / R$ 3.899 (3ₒ Lote) / R$ 4.099 (4ₒ Lote).

Executive – R$ 4.999 (1º Lote) / R$ 5.299 (2ₒ Lote) / R$ 5.499 (3ₒ Lote) / R$ 5.699 (4ₒ Lote).

For more information, visit the ticket sales section:  https://www.southsummit.co/pt/tickets-brazil/

Are there special offers for companies?

Want to come to the South Summit Brazil 2023 with a larger group of people, with your co-workers or even take your company to enjoy the event? We have SPECIAL OFFERS for companies! Please contact us we will return with a custom proposal: https://bit.ly/loteespecialSSB2023

How do I access the event? Where do I get the QR Code?

Once you have purchased your ticket, you must use the QR Code available on the event platform. You can access it via web (https://login.swapcard.com/) or the official South Summit app:

Google Play: https://bit.ly/southsummit-app-googleplay

App Store: https://apple.co/3EaVJUZ


STEP BY STEP TO ACCESS THE TICKET/ QR Code THROUGH THE APP

  1. Access https://login.swapcard.com/
  2. Enter the same e-mail address used for registration at the time of purchase;
  3. Done! Your ticket / QR Code is available;

Note: it can take up to 30 minutes, after purchasing the ticket, for your QR Code to be available on the platform.

STEP BY STEP TO ACCESS THE TICKET/ QR Code THROUGH THE WEB

  1. Verify that you have received an email entitled “QR code – South Summit Brazil App”;
  2. In the email, click the “GET STARTED! COMEÇAR” button;
  3. Please log in;
  4. Ready! Your ticket / QR Code is available.

Can I change the category of my ticket?

Yes, you can change your ticket to higher categories by selecting and paying the difference, subject to the availability of tickets on sale.

STEP BY STEP TO CHANGE TICKET TYPE:

  1. Access https://www.ticketsbrazil.southsummit.co/home/login
  2. Login with username and password
  3. Change the modality of participation
  4. Select the new ticket type
  5. Click on Save
  6. Pay the difference in value
  7. Download the official event app to access your QR CODE or visit https://login.swapcard.com/

What forms of payment are accepted on the site?

PIX or Credit or Debit Card (via PagSeguro/Stripe).

My purchase was denied transaction, what should I do?

Eventually transactions can be barred by anti-fraud rules or issues related to the limit of your card. In this case, you should talk to the bank issuing your card.

Can I cancel my ticket?

Yes, according to the CDC (Consumer Protection Code), you may request cancellation within 7 days from the date of your purchase, provided that it does not exceed 48 hours before the event. Cancellation requests must be made by the owner of the purchase through the email info@southsummitbrazil.com

What is the refund term?

Your cancellation will be made within 2 working days, and your refund will be as follows:

Credit card: chargeback on the next invoice;

Debit card and PIX: chargeback will be via PIX, within 7 days.

Please contact us by emailing info@southsummitbrazil.com asking for a refund stating your payment method and attaching your proof of payment.

Can I transfer my application?

Yes! The change of ownership must be requested through the email info@southsummitbrazil.com, being necessary the following data of the new holder: full name, CPF, date of birth and e-mail.

Can I request an invoice for my ticket?

Yes. Once your payment is confirmed, the invoice will be sent to the email registered in the registration until the 5th business day of the subsequent month of purchase of the ticket. For more information, please contact us at info@southsummitbrazil.com

How to make the invoice in the name of my company?

When you are registering, the question will appear “I want to issue invoice on behalf of a company/ another person?”. If so, fill in these fields with the data requested to have the invoice on behalf of the company.

I made the registration, can I participate one day and release my registration to someone else on the other days?

No. Tickets are nominal and ownership exchange is not allowed after check-in at the event.

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